Refund policy

Refund & Return Policy

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return or refund under the conditions below.

Returns
You have 14 days from the date of delivery to request a return. To be eligible, items must be unused, in original condition, and in original packaging.

Non-Returnable Items
Certain items are non-returnable, including:
- Final sale items
- Gift cards
- Used or damaged items not due to our error

Refunds
Once we receive and inspect your return, we will notify you of approval. If approved, your refund will be issued to your original payment method within 5–10 business days.

Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account and contact your payment provider. If the issue persists, contact us.

Exchanges
We only replace items if they are defective or damaged. Contact us to request an exchange.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

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Refund policy